The Facilis Pulse

Chuck Fandos

Recent Posts

Advice to Millennials Working with Baby Boomers

Posted by Chuck Fandos on January 10, 2018 at 2:48 PM

I wrote a blog a couple of months ago titled “I Hate Millennials!!” The title was misleading as I was writing about how to work with millennials and the positive effects they had on promotional products companies that welcomed and embraced them in their organizations. I had a lot of positive and negative response to that blog. It certainly hit a nerve. As a result, I thought a follow up blog directed to millennials would make sense to start the new year on how to work with and embrace baby boomers. Here goes.

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Topics: Promotional Products Industry


Posted by Chuck Fandos on October 11, 2017 at 5:02 PM

"I Hate Millennials!" If I had a nickel for every time I heard that, I would be a rich man. I don’t hate millennials, I love them! I raised three of them and joyfully work with many more. They are bright, curious, efficient and amazing people. That being said, there are some differences you have to be aware of to unlock the collaborative potential of millennials with others in the workforce to take your company and your career to another level.


To start with, stop using the M word like other four letter words. Second, understand what this generation is and what they want. Third, realize the potential of unlocking that energy within all of our companies to make 2 plus 2 equal 5. Why should I do this? Well, the millennial generation and those behind it are fast becoming the majority of your employees and customers. And guess what, baby boomers are getting older!! More importantly, it is the right thing to do to grow your promotional products business!


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A Promotional Product Industry Client’s Perspective

Posted by Chuck Fandos on May 3, 2017 at 1:04 PM

Consumers' expectations are evolving as technology changes, and it will affect the promotional products industry. Help your potential customers press the easy button. Put yourself in their shoes for a minute:


Dear Promotional Product Distributor,

I am a 28-year-old project coordinator at a large tech company. I juggle many responsibilities including purchasing your products. I am very busy, often work very late hours, and this is not my top priority. I am writing to you today in an effort to make both of our lives easier.


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Topics: Promotional Products Industry

Sharing best practices – why this matters

Posted by Chuck Fandos on April 24, 2017 at 3:17 PM

Jamie McCabe, president of McCabe Promotional Advertising, once said that sharing best practices “takes some of the mystery out of running a successful company.”


That got me thinking.


How many times have I faced a challenge and wondered how my peers in the industry were dealing with it? Or solved a particular problem? Or had a particular success? Would my peers want to learn from my mistakes and successes?




According to Business Link, best practice means finding - and using - the best ways of working to achieve
 your business objectives. It involves keeping up to date with the ways that successful businesses operate (in your sector and others) and measuring your ways of working against those used by the market leaders, which is also know as benchmarking.


So Jamie is right. There are many unknowns or mysteries to running a business, and understanding best practices can give you a big edge.


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Topics: Promotional Products Industry

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